This briefing shows how a caseworker service can make the home improvement system easier for residents to navigate. This ensures people receive the help they need that reflects their individual circumstances.
It is based on presentations and discussion at a recent meeting of the Good Home Network where members shared their experiences of developing and sustaining caseworker services to support local residents live in safe, warm homes.
The Good Home Network is a hub for active learning connecting people across England who are exploring ways to improve poor quality homes in their area.
