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Local approaches to tackling unsafe housing – Good Home Hubs

We believe the key to improving people's homes is through local, easy-to-use one-stop shops for information and support. We call these Good Home Hubs.

House

Comprehensive local services

Millions of older people are living in homes that are a serious risk to their health and wellbeing. For many people, especially those in poor health, the combination of poverty, rising energy prices and living in unsafe and unsuitable homes creates significant health and mental wellbeing impacts. 

Everyone wants to live in a good-quality home. But for many, whether homeowners or not, the key barrier is money – having the income or savings to pay for repairs or adaptations, or access to a loan. For others, the main obstacles are practical: finding a trusted trader, getting an independent assessment of work needed, or moving furniture around. And some people are simply not aware of the connection between housing and health and the urgency of repairs. The arising needs of older adults and disabled people vary when it comes to living independently with dignity. 

Many struggle to address issues such as tripping hazards or the need for a stairlift or accessible bathroom, for example, But, if addressed, relatively small changes can make a huge difference. While some areas in England provide local services to help people improve their homes, what is offered and who is eligible vary significantly. Many people across the country live in very poor housing conditions.

Good Home Hubs

Good Home Hubs
The solution to dangerous homes

We believe that everyone should have access to a local one-stop-shop service that provides support on all aspects of home repairs and adaptations. This would include support and signposting on everything from finding a trusted tradesperson and identifying what work needs to be done to how to finance repairs and improve energy efficiency. We call this a Good Home Hub model. A comprehensive home improvement service would help older and disabled people, and the wider population, access the support they need in a timely and straightforward way, reducing the physical and mental health risks associated with living in an unsuitable and unsafe home.

Our work to promote Good Home Hubs

To support learning, spread good practice and build support for the Good Home Hub model, and to support safe, accessible homes, the Centre for Ageing Better has: 

  • Partnered with Lincolnshire County and District councils to design, test and evaluate a Good Home Lincolnshire.
  • Commissioned an evaluation of different models of housing support across England to gather evidence of ‘what works’.
  • Produced case studies of good practice models developed across England for financing home improvements.
  • Brought together local authorities in our Good Home Network to share learning, encourage peer support and inspire innovation in home improvement services for better living spaces.
  • Produced a policy briefing with cost and implementation considerations for national policymakers.
  • Commissioned research into developing inclusive and anti-racist Good Home Hubs.

Related content

Good Home Network

Join our learning network, bringing local authorities together to make connections, share challenges and drive change to improve the quality of homes.

Read more

Healthy homes in Lincolnshire

Find out how Lincolnshire Country and District Councils, in partnership with Ageing Better, have been helping communities to live well in warm and safe homes.

Read more

Embedding inclusion through design

For Good Home Hubs to truly have an impact, they need to work for everyone.

Read more

Relevant resources

Putting ideas into action: Developing a local Good Home Hub

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Improving homes: Good Home Hubs

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News

Our mission to ensure everyone benefits from living in a good home

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Fixing poor-quality housing: Public backs creation of local home improvement hubs

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Tackling the country’s poor housing crisis requires a local approach on a national scale

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