“The key‑worker‑led approach has helped people reconnect with their communities, rebuild confidence, and overcome personal challenges at a pace that feels right for them. Seeing the difference that consistent, compassionate support can make, not just in employment outcomes but in people’s wider wellbeing, social connections and the positive social impact across our communities, has been incredibly worthwhile and rewarding.”
Duane’s story
The benefits of programmes like STS can be seen in the experiences of someone like Duane.
At 52, he’d struggled for years with addiction and unemployment, which left him with limited work experience and no formal qualifications. The usual routes into work weren’t really designed for someone in his position. But his STS keyworker didn’t ask him to put square pegs in round holes; they met him where he was.
With their support, Duane rediscovered his interest in theatre, joined a local workshop, and received practical help, including funded travel, a laptop, and one‑to‑one IT coaching. He restored his self-esteem, developed a strong CV, and sharpened his interview skills.
Later, Duane found a role at High Level Recovery Service, using his life experience to support others. “The programme has given me the chance to believe in myself again,” he explained. “I never thought I’d be in the position of being a staff member for the addiction service I used to attend. This is all thanks to help from Support to Succeed.”
Building an inclusive future workforce
Duane’s story and the stories of others like him remind us that meaningful change is possible, even if it requires government and service providers to do a little more to make it happen.
Supporting over‑50s in the job market should be standard practice, not an afterthought. When we invest in older workers, we also stand to reduce age-related stigma, make the workforce more diverse, improve resilience, and create workplaces that are more dynamic and productive.
As I’m sure many of us know, confidence doesn’t automatically grow with age. It ebbs and flows, and more than anything, it needs to be nurtured and reinforced through a working culture that values everyone’s contribution, regardless of when they were born.
If we want a labour market that truly reflects the society it’s supposed to serve, we’d do well to address the unique needs, and enormous potential, of older workers.
About the author
Lynne Maguire is Director for Employment and Health for the Growth Company. She has over 20 years’ experience leading publicly funded education, employment and skills programmes across the North of England and nationally. Lynne is also a passionate advocate for lifelong learning.