To support this, we worked with locally trusted Black, Asian and minoritised ethnic organisations rather than relying on formal systems that may have previously failed communities.
Through these partnerships, we were able to carry out five in-person group interviews with 40 older participants in London, Manchester, Leeds and Bristol. Working with organisations such as Wandsworth Asian Women’s Association, Bristol Black Carers, African Caribbean Care Group, Wandsworth Older People’s Forum and Leeds Black Elders Association gave us the foundations for open and honest conversations about poor housing, health decline and experiences of discrimination.
Recruiting through trusted community networks reached people unlikely to respond to standard research calls, including those with limited English, those relying on informal support rather than statutory services, and those who have faced racism or discrimination when seeking help.
Our dedicated design group was central to shaping this project. The group brought together community organisations, housing practitioners and older people from racially minoritised backgrounds. From the outset, the design group helped us define research priorities, ensuring our focus reflected the issues communities considered most urgent. The group helped to refine recruitment strategies so we could reach people who are often excluded from traditional research processes and tested and adapted our interview questions to ensure they were accessible and relevant.
Throughout the project, the design group also acted as a sounding board for emerging insights, challenging assumptions, validating patterns and offering alternative interpretations we might otherwise have missed.
Crucially, they helped ground our thematic analysis in lived reality. When participants described repair delays or mistrust in services, the design group linked these issues to wider patterns of racial inequality, austerity and gaps in local provision. This collaboration strengthened the research’s credibility and depth, showing how co-production can meaningfully shape both method and outcome.
Ultimately, the project reaffirmed that meaningful change in housing requires meaningful inclusion. The inequalities faced by older racially minoritised people are structural, but there are practical steps forward. Organisations can:
- Embed anti-racist principles in housing services Improve ethnicity data collection
- Build lasting partnerships with trusted community organisations
- Simplify access to grants and home improvement support
- Invest in diverse and culturally competent workforces and,
- Co-produce Good Home Hubs with the communities they serve
Reflections from Design Group member, Yasmeen Hussein
"Being part of the design group demonstrated the value of bringing diverse voices into a project from the very beginning. Working alongside community organisations, practitioners, and people with lived experience exemplified what meaningful co-design looks like. These weren’t token consultations – they were genuine partnerships that shaped and strengthened both the direction and depth of the research.
What stands out in this report is its strong commitment to championing diversity for everyone. It does not shy away from difficult issues around systemic racism, trust, or cultural relevance in housing services. Instead, it centres the voices of those most affected and offers a clear, practical roadmap for building inclusive, anti-racist services.
The conversations throughout the process were honest, respectful, and rooted in a shared commitment to understanding the barriers facing older Black, Asian and minoritised ethnic communities. I’m looking forward to seeing how these insights influence the way we support people to age well at home – all older people, in all our diversity."