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Society | The State of Ageing 2025

Older people take on varied roles in their communities but frequently come up against barriers of ageism, digital exclusion and cutbacks in local amenities and services.

Older-man-at-a-cafe

This year’s State of Ageing report paints a picture of the older population in England, using a variety of national data sources.

We have also spoken to older people about their lives and seen our analysis of the data reflected in their experiences of ageing.

Key points

  • Our communities and neighbourhoods become increasingly important to us as we age, with older people in England playing vital roles, including through volunteering, caring and civic participation:  
    • People aged 65 and over are the most likely to volunteer, and this is the only age group in which there has been an increase in levels of civic participation between 2021/22 and 2023/24.
    • In addition, older people tend to be more positive than younger people about where they live, with comparatively more older people feeling that they belong and are satisfied with their local areas.  
    • Feeling safe and the availability of green and natural spaces are the most common reasons people aged 50 and over give for being proud to live in their local area.  
  • Despite the contribution older people make to their communities, negative attitudes towards ageing and older people remain rife. It is possible that self-directed ageism is even playing a part in whether people volunteer: a quarter of people aged 65 and over in England who don’t volunteer say it’s because they’re not the right age.
  • There are clear inequalities in how older people in England feel about, and experience, their communities and neighbourhoods:
    • Although the majority of older people living in the most deprived areas (62%) are satisfied with where they live, the percentage is significantly higher for older people living in the least deprived areas (89%). The same is true for satisfaction with local green and natural spaces (65% vs 88%).
    • Older Disabled people, people from Black, Asian and Minority Ethnic (BAME) backgrounds, lesbian, gay and bisexual people (LGB+) and older people living in more deprived areas are all less likely to say that they would definitely have someone there for them if they needed support. For example, older women aged 50 and over from BAME backgrounds are much less likely than older White women to say they definitely have someone there for them (63% vs 78%).
    • Overall, among older people​,​ rates of formal volunteering decline with increasing area deprivation, although this does not apply to older people from BAME ​backgrounds. The gaps in volunteering rates between different areas are much smaller for informal volunteering​​​​​​.  
    • Older people living in more deprived areas are more inclined to be motivated to volunteer because of their ​​philosophy or religious beliefs but are disproportionately prevented from doing so by barriers related to poor health and disability.
    • Male carers aged 65 and over are less likely than female carers in this age group to receive support in their caring roles from family and friends​,​ and almost three-quarters receive no support at all from any sources. And older men are generally less likely than older women to have someone there for them when they need support.
  • The digital world remains a challenge particularly for ​​​​older people who face other structural disadvantages such as poverty or lower qualifications. ​​In the UK 3.5 million people aged 65 and over don’t use the internet at home.
  • Overall, the decline in local authority spending in England on some community services has slowed and even reversed since 2021. However, evidence shows that pre-pandemic austerity continues to have the greatest impact in those poorer communities that were hardest hit by cuts.  

What needs to happen

  • National government: Establish a  Commissioner for Older People and Ageing​ ​​​​​ for​​ England to ensure policymaking recognises older people's diverse experiences across housing, communities, employment, pensions​ ​and more.  
  • National government: Resource Age-friendly Communities: ​​​​​E​ncourage and incentivise every local authority to become an Age-friendly Community, helping people to age well and contribute to their local communities for as long as possible.  
  • National and local government: Invest in inclusive public transport and public realm: Fund accessible, safe, walkable neighbourhoods with proper access to basic amenities such as seating and toilets, and improve public transport to meet the needs of a growing ageing population.  
  • Local government: Champion older people locally: Appoint elected members in all local and strategic authorities to act as champions for ageing, ensuring older people are involved in shaping local services and infrastructure.  
  • National and local government and other funders: Support community and voluntary organisations: Provide secure, multi-year funding to community organisations, especially those led by and reaching people experiencing inequalities. These organisations provide essential support and services that enable older people to age well. They can also promote inclusive volunteering opportunities that communities need to thrive.
  • National and local government: Tackle the digital divide: Ensure the Digital Inclusion Action Plan specifically addresses the challenges faced by some older people in using digital services and supports the role of community-based provision, while also maintaining offline options for people who are unable to use online alternatives.
  • ​​Research organisations: ​Improve data for better policy: National surveys need to increase data sample sizes to enable analysis by age combined with other characteristics such as ethnicity or geography. This is vital if local and national policymakers are to take account of growing diversity and inequality within older age groups.  
  • ​​​Everyone: Challenge ageism at an individual level, through organisational policies, and in wider society. As our national campaign Age Without Limits highlights, media and advertising ​​need​ t​o better represent the diversity of older people to challenge ageist stereotypes. As recently recommended by the Women and Equalities Committee, stronger regulation of the media and advertising is needed to combat ageism and protect older people, particularly older women, from harmful stereotypes. 

Civic and social participation

Civic and social participation ​refers to​​ ​the contributions we make to society. This includes formal and informal volunteering as well as civic engagement and unpaid caring. Formal volunteering includes giving unpaid help through groups, clubs and organisations, while informal volunteering includes ​helping​ people who are not relatives, such as shopping for a neighbour. ​​Civic engagement ranges from signing petitions and contacting councillors, to organising community events and joining local decision-making groups.  

People aged 65 to 74 are still most likely to volunteer​,​ but overall volunteering rates have not recovered since the end of the pandemic

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What does the chart show?

  • People aged 65​ to ​74 remain the most likely of any age group to volunteer both formally and informally at least once a month (i.e. regularly). (​S​ee​ our​ technical report for data for younger age groups).
  • Rates of regular formal volunteering are still lower than pre-pandemic levels, although the rate for the oldest age group (people aged 75 and over who were required to shield during the pandemic) has recovered slightly.  
    • Before the pandemic​,​ 23% of people aged 50 to 64 volunteered formally at least once a month. This has now fallen to 16%.  
    • Among people aged 65​ to ​74, the rate of regular formal volunteering fell from 31% pre-pandemic to 22% in 2020/21, and it has only recovered by one percentage point since then.  
    • Among people aged 75 and over, the recovery has been better but still only 21% of this age group volunteer formally at least once a month compared with 25% in 2019/20.
  • In 2023/24, rates of regular informal volunteering were at their lowest for at least eight years. In contrast to formal volunteering, there was an initial spike in regular informal volunteering during the pandemic, except for people aged 75 and over​. However,​​ ​since then rates have continued to fall, for the population as a whole and for all age groups aged 50 and over. 

The stereotype that older volunteers mostly live in better-off communities doesn’t apply to people from BAME backgrounds

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What does the chart show?

  • Among White people aged 50 and over rates of formal volunteering (at least monthly) are higher in less deprived areas​​.​​ ​I​n the most deprived areas​,​ the percentage of people who formally volunteer (11%) is less than half that in the least deprived areas (24%).
  • In contrast, for people from Black, Asian and Minority Ethnic (BAME) backgrounds​,​ there is little difference in formal volunteering rates by level of deprivation: 15% of people aged 50 ​​and​​ over living in the most deprived areas formally volunteer at least once a month ​​compared with​​ 18% of people in the least deprived areas.
  • Informal volunteering rates (at least monthly) among White people do not show the same gradient by deprivation level that formal volunteering rates do: the informal volunteering rate increases from 23% for ​​people​​ in the most deprived areas to 27% to the midpoint of the deprivation scale, but then rates level off.
  • For people from BAME backgrounds​,​ a higher percentage of people provide informal support (at least monthly) in deciles 3-4 (28%), than in the least deprived areas (23%).

See our technical report for details of our use of ethnicity categories and terms.  

We also know that:

  • ​​​Volunteering rates (at least monthly) for all people aged 50 and over are 19% for formal volunteering and 26% for informal volunteering.
  • There is considerable variation in the all-age volunteering rates of people from different BAME backgrounds. For example, within the Asian background category​,​ regular informal volunteering rates range from 18% for Chinese people to 31% for Bangladeshi people. This demonstrates the importance of sample sizes that allow intersectional analysis by specific ethnic groups. (See our ​​technical report for more details).
  • Our analysis of the Community Life Survey 2023/24 (see our technical report for more details) also found that:
    • People aged 50 and over living in rural areas (24%) are more likely to volunteer formally at least once a month than people in urban areas (18%), but rates of informal volunteering are very similar (27% in rural vs 26% in urban)​.​  
    • Among people aged 50 and over, non-disabled people (21%) are more likely to volunteer formally at least monthly than Disabled people (17%). However, rates of informal volunteering are very similar (26% for non-disabled people vs 27% for Disabled people). 

Older people living in more deprived areas are motivated to volunteer by their values​​ but ​they ​face barriers related to poor health and disability

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What do the charts show?

  • Although the most common reason for volunteering in both the most and least deprived areas is a desire to improve things or help people, other motivations vary according to where older volunteers live:
    • People aged 50 to 64 living in the most deprived areas are more likely than people in the least deprived areas to say they volunteer because the cause is important to them (36% vs 32%), because it’s part of their philosophy (27% vs 22%) or because it’s part of their religious belief (17% vs 9%).
    • People aged 50 to 64 living in the least deprived areas are more likely than those in the most deprived areas to say they volunteer because they have spare time (34% vs 27%), because it gives them a chance to use existing skills (24% vs 19%) and because the volunteering was connected with the needs of family or friends (21% vs 16%).
    • These differences in motivations by area are similar for people aged 65 and over, although in this age group, people in least deprived areas are also more likely than those in the most deprived areas to be motivated because they feel there is a need in their community (30% vs 23%).
    • People aged 65 and over are much more likely than those aged 50 to 64 to say they volunteered because they had spare time (51% vs 34% in the least deprived areas, and 40% vs 27% in the most deprived areas).  
  • There are even larger differences between people in the least and most deprived areas in the reasons older people choose NOT to volunteer at least once a month:
    • Among people aged 50 to 64, those living in the least deprived areas are more likely than those in the most deprived areas to give work commitments (61% vs 49%) and having other things to do with their time (39% vs 25%) as reasons why they don’t volunteer regularly.
    • People living in the most deprived areas are more likely than those in the least deprived areas to say they have an illness or disability that prevents them from volunteering at least once a month – this is the case for both people aged 50 to 64 (24% vs 6%) and people aged 65 and over (34% vs 18%).
    • Surprisingly, given that older carers in more deprived areas are more likely to provide higher intensity care, it is older people in less deprived areas who are more likely to say they don’t volunteer at least once a month because they are caring for someone who is older or ill (16% vs 13% of 50-64 year olds and 9% vs 6% of people aged 65 and over). They are also more likely to say caring for children prevents them from volunteering regularly. 

We also know that:

  • Our analysis of the Community Life Survey 2023/24 (see our technical report for more details) also found that:
    • Among ex-volunteers aged 50 and over, health problems or old age contributed to 29% of people in the most deprived areas stopping volunteering, compared with 17% of people in the least deprived areas.
    • Considering reasons for not volunteering, a quarter (25%) of people aged 65 and over say they’re not the right age to volunteer regularly, more than those citing health or disability (22%), and second only to having other things to do with their spare time (36%). This may indicate that​ ​ self-ageist attitudes are preventing some older people from volunteering. 
[Organising social events in the extra care scheme] takes my mind off things that are going on in my own life... I need that break. I know that sounds awful, but when you're looking after someone who’s seriously ill, it's hard work, and I needed to be myself again.
Woman in her sixties, Knowsley

The percentage of people aged 65 and over engaging in community life has risen since the end of the pandemic

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What does the chart show?

  • In both 2023/24 and 2021/22, people aged 35​​ to ​​49 had the highest level of civic participation, activism or consultation (46% and 45%, respectively).
  • In 2023/24, people aged 65​​ to ​​74 years had almost the same level of civic engagement as people aged 35​​ to ​​49, at 44%.
  • Engagement declined between the two time points for younger age groups but increased for those aged 65 and over: the largest decline (five percentage points) was seen in the 16​​ to ​​24 year age group​,​ and the largest increase (three percentage points) in the 75 and over age group.
  • See our technical report for definitions of civic participation and engagement. 

We also know that:

  • Our analysis of the Community Life Survey 2023/24 (see our technical report for more details) also found that:
    • When asked what would make it easier for them to influence local decision​-​​making, the most common response for people aged 50 and over was them knowing what issues were being considered (45%).  
    • People aged 50 and over (37%) were more likely than people aged 16​ to ​29 (33%) to respond that giving their opinions online or by email would help. Those aged 50​ to ​64 were almost as likely as those aged 16​ to ​29 to say involvement in an online group would help (14% ​​compared with​​ 15%), although people aged 65 and over (11%) were less likely to want this option. People aged 30​ to ​49 were more likely than both older and younger people to respond positively to both these digital options.
  • During the pandemic there was a dramatic rise in people aged 65 and over using the internet. Increased confidence in participating online may be one reason for the increase in civic engagement among older people, although many older people are still digitally excluded.
  • Worryingly, market research conducted for our Age Without Limits campaign found that only a quarter (24%) of people aged 50 and over think that the voices of older people are sufficiently represented and heard regarding changes and developments where they live. (See our technical report for more details). 

Men aged 65 and over are least likely to receive support in their unpaid caring roles

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What does the chart show?

  • Unpaid carers aged 65 and over are more likely to receive no support from any source than carers aged 45 to 64. Men aged 65 and over are particularly likely to receive no support (71%).
  • The most common source of support for carers aged 45 and over is other family members, which is more common for women than men in both the 45 to 64 and 65 and over age groups. This falls off as a source of support with age but particularly acutely for men: while 35% of 45 to 64 year old men cite other family members as a source of support, this is the case for just 18% of men aged 65 and over (the corresponding drop for women is from 38% to 25%).
  • Between the ages of 45 and 64, the proportion of men and women receiving support from friends or neighbours is about the same (16% and 15%, respectively), but at age 65 and over, the proportion of men receiving support from this source is half that for women (5% vs 10%).
  • Both men and women aged 65 and over are more likely than those aged 45 to 64 to receive support from professional health and social care services. However, women aged 65 and over (7%) are more than twice as likely than men of the same age (3%) to receive support from carers’ organisations and charities.
  • Overall, this suggests that older men who provide unpaid care are less likely than older women to access non-statutory community support for caring roles, including from families, friends, neighbours and local organisations that support carers. 

We also know that:

  • Despite receiving less support from others, men aged 65 and over are least likely to report that their caring responsibilities have an impact on their health. Indeed, it is carers in the 45 to 64 year old group who are most likely to report effects of caring on their health, particularly women (see our technical report for more details).  
  • Conflicting demands on working-age women are likely to contribute to this. There are an estimated 1.4 million sandwich carers aged 16 to 64 in the UK who provide unpaid care for both adult relatives and dependent children. Six in ten sandwich carers are women, and half are aged 45 to 64. In addition to being more likely to have worse than average health, sandwich carers have lower than average incomes, with 40% living on a household income of £20,000 or less.
  • People living in more deprived neighbourhoods are more likely to become carers at a younger age – and care for more hours per week – than people who live in less deprived neighbourhoods. People aged 50 to 70 in the most deprived neighbourhoods are at least twice as likely to provide 35 or more hours of unpaid care per week compared with those in the least deprived neighbourhoods.   

Local communities

Our local communities are vital for wellbeing as we age​,​ but there is great variation in older people’s feelings about​ –​ and experiences of​ –​ where they live.

At Ageing Better we recognise the role that communities can play in active and healthy ageing, which is why we manage the UK Network of Age-friendly Communities.

An  Age-friendly Community is a place that enables people to age well and live a good later life by supporting them to remain in their homes, participate in the activities they value, and contribute to their communities for as long as possible. This requires both good physical infrastructure, including age-friendly transport and business premises, and good social infrastructure, ​such as​ services and activities. Shared spaces such as parks, libraries and cafes provide opportunities to mix with people from different cultures and generations, which builds community cohesion and resilience.  

The proportion of people aged 50​ to ​64 who feel a strong sense of belonging to their neighbourhood has declined since 2020/21 – but they are still more likely than younger people to feel this way

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What does the chart show?

  • Older people are more likely to have a strong sense of belonging to their neighbourhood than younger people – a difference that has been maintained over time. 
    While the proportion of younger people who feel a very or fairly strong sense of belonging to their neighbourhood has increased in the last decade, it has remained relatively unchanged among people aged 50 and over.
  • Early in the pandemic (between 2019/20 and 2020/21) there was an uptick in the proportion of people in every age group who felt a very or fairly strong sense of belonging to their neighbourhood.
  • This proportion dropped sharply between 2020/21 and 2021/22 and then continued to decline among people aged 25​ to ​64. This is likely to be linked to people returning to work and spending less time in their local neighbourhood.
  • Among people aged 65 and over​,​ there has been a slight recovery in the proportion who feel they very or fairly strongly belong to their neighbourhood since the end of the pandemic, but levels are still lower than their peak in 2018/19. 

We also know that:

  • A sense of belonging varies by place as well as age. Overall, two thirds (67%) of people aged 50 and over believe that they very or fairly strongly belong to their neighbourhood. This percentage increases as deprivation decreases: from 58% in the most deprived neighbourhoods, to 73% in the least deprived neighbourhoods. The more affluent the area, the stronger the sense of belonging among older people.
  • People aged 50 and over are also more likely to feel they fairly or very strongly belong to their neighbourhood in rural areas (73%) than in urban areas (66%).
  • In addition to place-based inequalities, people aged 50 and over who are disadvantaged by structural inequalities are less likely to feel that they belong to their immediate neighbourhood:
    • Older Disabled people (64%) are less likely than older non-disabled people (70%) to feel they belong.
    • Older LGB+ people (see note) (59%) are less likely than older heterosexual people (68%) to feel they belong.
    • Differences in likelihood of belonging between the broad ethnicity categories of older people from BAME backgrounds (65%) White people (68%) are small. However, this is likely to mask differences between specific ethnic groups within the broad BAME background category. This is evident from the all-age data in which feeling a sense of belonging ranges from 44% among people with a Chinese background to 71% among people with a Pakistani background, and compares ​with​ 63% of people with a White British background​.​  
  • All data from Ageing Better analysis of the Community Life Survey 2023/24; see our technical report for more details.
  • Note: LGB+ includes people who identify as ​​l​​esbian, ​g​ay, ​b​isexual or other sexual orientations other than heterosexual. 

Older people tend to feel more satisfied with their neighbourhood than younger people, but satisfaction is below pre-pandemic levels and declining

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 What does the chart show? 

  • As with a sense of belonging, older people are more likely than younger people to feel satisfied with their neighbourhood.
  • The proportion of people who feel satisfied with their neighbourhood has now fallen below pre-pandemic levels in every age group except for those aged 75 and over. Among this age group, a greater proportion of people feel satisfied with their neighbourhood than before the pandemic, despite a small drop in the last two years.  
  • The decline over time is more striking when you look at the proportion of people who felt satisfied with their neighbourhood in 2023/24 compared with 2015/16. Satisfaction fell for all age groups over this eight-year period, with an eight percentage point drop for people aged 35​ to ​49 and 50​ to ​64.  

We also know that:

Over the last two years, among people aged 16 and over, satisfaction fell six percentage points in the most deprived 20% of areas (Index of Multiple Deprivation [IMD] deciles 1 and 2) compared with one percentage point in the least deprived 20% of areas (IMD deciles 9 and 10), which means that inequality in this measure has increased. (See our technical report for more details). 

Older people living in the most well-off places are most likely to be satisfied with their neighbourhood as a place to live, and ​​with local green and natural spaces

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What does the chart show?

  • The proportion of people aged 50 and over who are satisfied with their local area as a place to live ​– ​and with the green and natural spaces in their local area​ –​ is strongly associated with level of area deprivation:  
    • Almost everyone (89%) in the least deprived areas are satisfied with their local area as a place to live, but in the most deprived areas, the proportion is less than two-thirds (62%).
    • Similarly, 88% of people in the least deprived areas are satisfied with the green and natural spaces in their local area, 23 percentage points more than in the most deprived areas (65%).

We also know that:

Our analysis of the Community Life Survey 2023/24 (see our technical report for more details) also found that:

  • People aged 50 and over living in rural areas (88%) are more likely to feel satisfied with their local area as a place to live than their peers in urban areas (76%).
  • As with inequalities in belonging, people who are disadvantaged by structural inequalities are less likely to feel satisfied with their local area as a place to live:
    • Disabled people aged 50 and over (74%) are less likely than non-disabled people in this age group (83%) to feel satisfied with their local area.
    • Similarly, 88% of people in the least deprived areas are satisfied with the green and natural spaces in their local area, 23 percentage points more than in the most deprived areas (65%).
    • Differences between the broad ethnicity categories of older people from BAME backgrounds (74%) and older White people (79%) are relatively small. However, this is likely to mask significant differences between specific ethnic groups within the broad BAME background category. This is evident from the all-age data, in which satisfaction with the local area ranges from 61% among people with a mixed White and Black Caribbean background to 77% among people with a Chinese background, ​​compared with​​ 75% of people with a White British background. (See our technical report for more details).

Perhaps unsurprisingly, the proportion of people aged 50 and over living in rural communities (89%) who are satisfied with local green and natural spaces is higher than that in urban communities (78%), but there are other inequalities in satisfaction levels with these spaces among this age group too:

  • Non-disabled people (84%) are more likely than Disabled people (76%) to be satisfied.  
  • White people (81%) are more likely to be satisfied than people from BAME backgrounds (74%) – which may (at least in part) be because a higher percentage of older people from BAME backgrounds live in urban areas.

Market research conducted for our Age Without Limits campaign (see our technical report for more details) found that:

  • Only half (49%) of people aged 50 and over feel positive about growing older where they live now, with a third (33%) feeling neutral​,​ and one in six (17%) feeling negative.
  • Almost a quarter (23%) of people aged 50 and over feel less valued in their community as they age, and this is highest among people aged 50​ to ​64 (27%).

While safety and green spaces are most often given by older people as reasons to be proud of where they live, there are differences between rural and urban areas

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​​What does the chart show​?

  • Believing your local area is safe and having access to green and natural spaces are the reasons most frequently cited by people aged 50 and over for being proud to live in their local area (72% and 67%, respectively).  
  • In addition, almost half of people aged 50 and over cite a good range of shops and facilities and good transport links as reasons to be proud.  
  • Safety and access to green and natural spaces remain the top reasons whether older people live in urban or rural areas, but people in rural areas are more likely than those in urban areas to cite these as a source of pride.  
  • Conversely, people living in rural areas are much less likely than people living in urban areas to cite shops and facilities and good transport links as reasons to be proud.

We also know that:

  • For people aged 50 and over living in the least deprived areas of England, feeling that the area is safe to live in is also their most frequently cited reason for pride in their local area (81%), followed closely by the availability of green and natural spaces (76%).
  • In the most deprived areas, the most frequently cited reason for being proud of the local area is good transport links (52%), followed by safety (50%), and a good range of shops and facilities (50%).  
  • However, two-thirds (68%) of older people living in the most deprived areas who don’t feel proud of their local area say that this is because it is run down, ​compared with​ just over a third (35%) in the least deprived areas.
  • In rural areas, access to local amenities is often more limited than in urban areas. For example, local authorities with a higher percentage of people aged 65 and over​ (​which tend to be more rural areas)​​ have worse walking access to libraries. Indeed, of people aged 50 and over living in rural areas who are not proud to live in their local area, more than a third (36%) say that the lack of good transport is one reason for this. This is the case for just one in ten in t​​his age group in urban areas.  
  • The two most popular reasons people aged 50 and over give for satisfaction with green and natural spaces is that they are within easy walking distance (89%), and good for mental health and wellbeing (66%).  
  • Welcoming, safe places to exercise (whether indoors or outside) are vital in encouraging people to stay active as they age. However, Active Lives Survey 2023/24 data shows that people aged 55​​ to ​​74 living in the most deprived neighbourhoods (55%) are less likely to agree that the places and environments where they exercise are welcoming than those living in the least deprived neighbourhoods (73%). They are also less likely to agree that the public places where they would like to exercise feel safe (63% of 55​​ to ​​74 year olds in the most deprived neighbourhoods ​​compared with​​ 79% in the least deprived neighbourhoods).  
  • Market research conducted for our Age Without Limits campaign found that only around a third (35%) of people aged 50 and over think there are enough activities and groups in their area to allow them to feel connected to their local community, with another third (36%) disagreeing​,​ and the remainder (29%) being unsure. This suggests that a lack of accessible information is an issue as well as a lack of provision.

See our technical report for more details on all the above points. 

​​​What we heard from older people:

In our conversations with older people in Middlesbrough and Knowsley​,​ many people said they feel a strong sense of community, linked to their connections with others in their neighbourhood, which are sometimes fostered through groups and activities. However, many of the older people ​​we spoke to mourned the loss or decline of amenities such as libraries and community halls, both for themselves and for younger people. A lack of timely offline information about the provision of groups and activities is also an issue. 

Young people don't even come into Middlesbrough so they'll never develop any affinity with it. There's nothing here for them to have any interaction. We used to go to libraries and things like that, they were always in the town, and now there's nothing to drag them in.
Older woman, Middlesbrough
I wouldn't move from where I live. I would say, mainly it's my neighbours. I mean, I've got one lad next door, every two weeks when he cuts his grass, he lifts the panel up and brings a mower through, and he does mine. And his wife goes out shopping, she always texts me ‘Anything you need?’. The girl over the road does it, the girl the other side does it... ​​​​I wouldn't swap them for a big clock.
Woman in her seventies, Knowsley
The [local] library... is really good. We do tai chi on a Tuesday afternoon, and Age​ ​UK coffee afternoon on Thursday afternoon. So we've got quite a good little group going, and if we want something in the library that's not there, they’ll try their very best to do it.
Woman in her sixties, Middlesbrough
Me and my wife were stuck in a little hamlet, really, one bus a day, either way. [We] couldn't drive. So, I decided it wasn't the place to grow old. There's no facilities, no shops.
Man in his 80s, Middlesbrough

There is striking inequality in whether or not older people feel that there is someone who would be there for them if they needed support

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What does the chart show?

  • Among people aged 50 and over, a lower proportion of men than women definitely agree that they have someone there for them.
    • For both men and women, the proportion who say that they definitely have someone there for them increases with age​,​ though men start from a lower base (63% of 50-64 year old men compared with 74% of women in this age group). The increase with age for men is then twice as large as for women (a 14 vs seven percentage point difference between the 50​​ to ​​64 and 75 and over age groups, respectively). However, the proportion of the oldest men who say that they definitely have someone there for them is still lower than for the oldest women.​ 
  • Gender intersects with other characteristics that confer advantage or disadvantage, resulting in further inequalities, for example:
    • Only 62% of men aged 50 and over living in the most deprived areas definitely have someone there for them ​​compared with​​ 72% of men in the least deprived areas (a ten percentage point gap): the gap for women is seven percentage points (73% vs 80%)​.​
    • Older men from BAME backgrounds (58%) are much less likely than White men (69%) to say that they have someone there for them (an 11 percentage point gap)​​. However,​​​ ​the gap between women from BAME backgrounds and White women is even wider (15 percentage points), highlighting the intersectionality of gender and race​ inequality​.
    • Older Disabled men (62%) and women (71%) are both ten percentage points less likely than their non-disabled peers to say they definitely have someone there for them.  
    • Gay and bisexual men (55%) are much less likely than heterosexual men (69%​)​​ -​​ ​​ ​to say they definitely have someone there for them. There is also a gap between lesbian and bisexual women and heterosexual women but it is smaller (68% vs 77%). 

We also know that:

  • Though the proportion of men who definitely agree that they have someone there for them increases with age after the age of 50, the pattern is different at younger ages. In fact, it drops from two-thirds (66%) of 16 to 29 year olds to 62% at ages 30 to 49 and doesn’t increase again until age 65. Thus, it is between the ages of 30 and 64 when men are most likely to be without someone to support them. In contrast, the proportion of women with someone there for them increases with age across the life course. Men are clearly at greater risk than women of social isolation so the trend towards greater numbers of older men living alone raises the prospect of even greater numbers of older men who have no one there for them in the future.  
  • This highlights the need for initiatives such as the International Day of Older People, which in 2025 in the UK celebrated the power of social connections. The day recognised the value of everyday interactions in local communities in building belonging and maintaining wellbeing as people age. 

After a decade of decline in ​L​ocal ​A​uthority spending on community services, funding for some services has stabilised or increased since 2021

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What does the chart show?

  • The decade from 2010 to 2019 saw a reduction in real-terms expenditure (i.e. adjusted for inflation) for many community services funded by local authorities. While real-terms spending on some services has increased since 2021, annual expenditure is still well below the level it was before the start of austerity measures in 2010.
  • Funding for both open spaces and community development had recovered to pre-pandemic levels by 2023/24. However, funding for other services (including culture and heritage, libraries and public toilets) had declined or not fully recovered:  
  • Spending on community development and library services are also around half what they were in 2010/11 (with 48% and 46% reductions, respectively).  
  • Expenditure on Community centres and public halls is the only area that received substantially more funds in 2023/24 than in 2019/20, with funding returning to the level seen ten years previously.  

We also know that:

  • In 2024/2025, councils’ overall core funding (i.e. that from central government) was predicted to be 9% lower in real-terms and 18% lower in real-terms per person than in 2010/11.
  • This reduction was set to be larger for councils in more deprived areas compared with less deprived areas (26% vs 11%). This is because the funding increases seen since 2019/20 have only partially offset the overall cuts seen in the 2010s, which were deepest in poorer areas.
  • Since the pandemic, during which overall funding from central government was temporarily increased, local authorities have been experiencing a triple burden of lower real-terms core funding; cost increases that are higher than general inflation; and increased demand for services (including for social care, homelessness services and school transport) – resulting in increasing gaps between costs and available funding.  
  • Local authorities therefore continue to be forced to redirect funding towards statutory services, particularly social care. Across local authorities in 2025/26 there is an estimated shortfall in social care funding of more than £1 billion simply to maintain the existing level of service. Growing social care funding deficits result not only in fewer people receiving the care they need, but also in cuts to other services, and a corresponding reduction in residents’ satisfaction with local authority services overall.    
  • Reduced spending on preventive services – including for example on community groups – supporting physical activity or aids and adaptations in homes, is particularly concerning as these not only improve people’s lives, but they potentially save £3 for every pound spent.

What we heard from older people:

In our conversations with older people in Middlesbrough and Knowsley, there was considerable dissatisfaction with the run-down nature of neighbourhoods and town centres and the loss of shops and other physical amenities, as well as frustration with the slow pace of regeneration where this had been promised. Problems with public transport, including timetabling issues and safety concerns, also make it difficult for many people to maintain social connections and access services.

While many people said they were dissatisfied with their town centre – and some with their immediate neighbourhood – people are often proud of the wider area and surrounding countryside. 

There’s so much beautiful countryside nearby, and as I say, the coast as well.
Woman in her eighties, Middlesbrough
It's changed so much over the years that we just seem to be going round in circles. It does need a lot of changes here, and there has been a lot of regeneration, but I don't think it's been rapid enough. There's a lot of derelict areas… I'm 73 years of age now, and it doesn't encourage me to even be here another couple of years. I would move out of the area unless I see something that encourages me, and it doesn’t at this moment.
Man in his seventies, Knowsley
I have to get two buses to go shopping, then a taxi home, and it’s costing a small fortune.
Older woman, Knowsley

Ageism

Ageism is discrimination against someone because of their age. While it is sometimes dismissed as being harmless, evidence shows that ageism causes significant damage to individuals, the economy and society.

There are three main types of ageism:  

  • Institutional ageism is embedded in laws, rules, social norms, policies and the practices of institutions.
  • Interpersonal ageism occurs in the interactions between individuals​.​
  • Self-directed ageism happens when a person internalises ageism due to repeated exposure to ageist messages and, as a result, modifies their own thinking and behaviour.  

More than a third of women have been patronised because of their age since turning 50

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What does the chart show?

  • Being patronised is the most common experience of ageism, with nearly a third (31%) of people having experienced it since turning 50. It is significantly more commonly experienced by women (36%) than by men (24%), as are some other types of interpersonal ageism such as being ignored (27% of women compared with 17% of men) or dismissed by people (18% women compared with 12% of men).
  • People aged 50 and over also experience institutional ageism, including missing out on opportunities at work (17%) and discrimination in diagnosis or treatment by a healthcare professional (20%). Women are significantly more likely than men to report poor treatment by a healthcare professional (23% vs 16%).
  • Almost one in five (19%) people say they have stopped themselves from taking part in an activity since turning 50 because they think it might not be appropriate for their age, an example of self-directed ageism.  

We also know that:

  • Our research has found that 45% of people aged 50 and over can recall having been spoken to or treated negatively because of their age, an example of interpersonal ageism. (See our technical report for more details).
  • We also found that:
    • The most common consequence of interpersonal ageism is not taking part in a social activity (reported by 34% of people aged 50 and over who had experienced interpersonal ageism), followed by no longer thinking positively about the future (27%), not taking part in discussions (25%), avoiding or limiting physical activity (24%), and not asking for help or support (24%).
    • The most common consequence of self-directed ageism is also not taking part in a social activity (reported by 34% of people aged 50 and over who had experienced any type of ageism), followed by avoiding or limiting physical activity (31%), not going to certain places (24%) and not seeking help for a health complaint (24%). (See our technical report for more details).
  • These consequences affect people’s health and wellbeing and also limit people’s engagement with their local community as they age. However, although we all age, ageism is not inevitable and needs to be challenged.  
  • The media perpetuates ageist attitudes. The media’s representation of older people is overwhelmingly negative and highly reliant on stereotypes. Articles frequently pit older people against younger generations and use dehumanising and divisive terms.  
  • Our Age Without Limits campaign aims to equip people of all ages to change negative attitudes towards ageing and older people.  

What we heard from older people:

In our conversations with older people in Middlesbrough and Knowsley, we heard that they had sometimes experienced a lack of respect in interactions with others, or unsatisfactory treatment by services, because of their age.

I feel sometimes, as an older person... like you’re slowly becoming invisible. You know, I feel as though I'm fading away… like when you're in shops and like, you know, anything, like the GP surgery, or… you've got a query in the hospital, or whatever, it's as though ‘that old woman over there’.
Woman in her fifties, Knowsley
My main concern is that, for some reason, all your [organisations and services]... how can I put it, it's a difficult one, because I experience it every day, where I live, they seem to be neglecting… older people.
Man in his eighties, Knowsley

Digital inclusion

Digital inclusion is now vital for the nation’s social and economic outcomes, and being digitally proficient is essential for people to fully benefit from and engage with many aspects of society, including access to information, services, jobs, healthcare and social connections. Ofcom uses a triple lens of access, ability and affordability through which we can look at barriers to inclusion.

The increase in internet use at home among people aged 55-65 has stalled

What does the chart show?

  • The proportion of people aged 55 to 64 who don’t use the internet at home fell by four percentage points (from 12% to 8%) between 2022 and 2023 but then rose by one percentage point to 9% in 2024 due to an increase in people who have access to the internet but do not use it.
  • The proportion of people aged 65 and over who don’t use the internet at home fell by two percentage points (from 31% to 29%) between 2022 and 2023. Although the proportion of people in this age group who don’t have access to the internet at home fell by six percentage points (from 25% to 19%), the proportion who do have access to the internet at home but don’t use it increased by four percentage points (from 6% to 10%).  
  • Between 2023 and 2024, the proportion of people aged 65 and over who don’t use the internet at home also fell by two percentage points (from 29% to 27%). In contrast to the previous year, in this period the percentage of people who had no access to the internet increased by two percentage points. However, the proportion who do have access to the internet at home but don’t use it decreased to the 2022 percentage (6%). This means that, in the UK, 3.5 million people aged 65 and over don’t use the internet at home (see our technical report for details).
  • These figures suggest that it is not just internet access that is limiting this age group’s use of the internet, but also factors such as digital skills and literacy, or not having suitable devices.  

See our technical report about corrections to this chart.

We also know that:

  • More than half (53%) of people aged 75 and over in the UK now have the Foundation Level skills needed to use the internet successfully, up from just 35% in 2022. But this means that there are 3 million people in this age group without these skills. (See our technical report for more details).
  • Despite increased internet use and skills among older people, there are signs that age will continue to be a factor in digital exclusion. Although 56% of people of all ages in England say they will be able to adapt to new technology when they are ‘old’, this percentage is lower (46%) among people aged over 50. And among people aged over 50 there are gaps by financial status and educational attainment: among people living comfortably, 58% said they will be able to adapt to new technology compared with only 34% of people who are finding it difficult to get by financially. The proportion is 53% for those with a degree compared with 32% for those with no qualifications. (See our technical report for more details).
  • To stay digitally included as they age, people need opportunities and support to maintain and develop their skills. Two in five people (43%) aged 70-79 in the UK think they need to develop their digital skills, with a preference for learning from family members.
  • Almost half (49%) of people who are offline in the UK have difficulty engaging with organisations, with a third (33%) of people having difficulty dealing with local council and government services.  

What we heard from older people:

The digitisation of services that people rely on is a concern for many of the older people we spoke to in Middlesbrough and Knowsley. The need to use online services for GP appointments is something they find particularly difficult. As a result, they feel that older people are being excluded from services and ignored by service providers.

In terms of older people being excluded from some GP services... the digital age has made some older people invisible.
Woman in her seventies, Knowsley
I've got three grandkids... [with my phone] they say, ‘Give it here, grandad, I’ll put it right’ and I say, ‘Show me, because if you don't show me, I won’t remember... I don’t want you to do it for me, I want to learn'.
Man in his seventies, Middlesbrough
The state of ageing 2025

Summary: The State of Ageing 2025

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Technical Report: State of Ageing 2025

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