12.6 million adults in the UK lack basic digital skills. 5.3 million people have never used the internet- and just over half (2.8 million) of these people are aged 75 years and over.
At 58, Janet started to suffer from a bad back. She started taking medication but the pain became so bad that she had to leave her job as a retail assistant.
Matthew Taylor, the lead for a review of modern employment, has called for the improvement of the quality of work in the UK to become a new “national goal”.
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