Councillors act as champions in their community, hearing and representing the voice of residents in local decision-making. As such they have a key role to play in ensuring that a diverse range of older people’s voices are heard as part of this. Age-friendly Communities across the country have political structures that embed the voice of older people. For example, in Sefton they have Sefton's Partnership for Older Citizens, where each borough's Older Peoples’ Forum elects two representatives to sit on the partnership board, who then consult on new policies and services around topics as diverse as health and social care, transport and housing.
However, innovative approaches are also needed to ensure a diverse range of older voices are heard. To do this in Sutton they have partnered with the local Age UK who have designed a new engagement event format, moving away from traditional forums and surveys, to support the participation of a wider range of older people. Whereas in East Lindsey they have taken a targeted approach to engaging specific groups in their community who had a unique experience of ageing and who are often under-represented in their rural area, such as those who identify as LGBT+ and those ageing without children.