I was on stage with Alison Holt, who spoke movingly of people who have suffered extremely poor care in homes investigated by Panorama; and Esther Rantzen, who shared the story of Bob, a widow who felt sad and lonely after many years of happy marriage, but who found hope talking to The Silver Line, a confidential helpline providing information, friendship and advice for older people.
I shared the story of my own grandfather, Fred, who was cared for by MHA in the last 18 months of his life. Fred was born in 1915. He worked as a lab technician in Manchester until he retired at 63. In 1970, eight years before he retired, he and my grandmother Doris moved to a new bungalow in 1970 in the village of Diggle. They lived there for more than 25 years. The bungalow suited them. Fred enjoyed the garden, growing fruit for his rather notorious home-made wine. They got involved in the local church and made friends with their neighbours. When Fred needed a hip replacement he was able to get around easily on return from hospital.